Privacy Policy
Last updated: 26 June 2025
Welcome to our website! We value the privacy of our visitors and take it seriously. This privacy policy explains what personal data we collect, why we collect it, and how we protect it.
1. Who are we?
This website is operated by:
Zandberg11
Zandbergstraat 11
3960 Bree
Belgium
2. What data do we collect?
When you make a booking or contact us, we may collect the following information:
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First and last name
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Email address
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Phone number
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Address details
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Payment information (via a secure external payment provider)
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Any other information you choose to provide (e.g. special requests)
3. Why do we collect this data?
We use your data to:
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Process and confirm your booking
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Contact you regarding your stay
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Handle payments
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Comply with legal obligations (such as tax regulations)
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Improve our services
4. How long do we retain your data?
We do not retain your data longer than necessary. In most cases, we keep your information for up to 7 years after your stay, in accordance with legal requirements for invoicing and administration.
5. Do we share your data?
We do not share your data with third parties, unless this is necessary for:
Processing your booking (e.g. payment providers)
Fulfilling legal obligations
6. Your rights
You have the right to:
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Access your personal data
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Correct or delete your data
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Withdraw your consent for data processing
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File a complaint with the Data Protection Authority
Would you like to exercise any of these rights? Please contact us at info@zandberg11.be.
7. Data security
We take appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
8. Changes to this policy
We may update this privacy policy from time to time. The most recent version will always be available on our website. If significant changes are made, we will notify you by email (if applicable).
If you have any questions about this privacy policy, feel free to contact us at info@zandberg11.be.